Retail & eCommerceFor business types: eCommerce

Make every product journey easier to continue.

Connect collections, orders, customers, and repeat purchases. See who comes back to buy and which channel brought them.

An online store owner smiling while packing a customer order into a kraft box at a bright work table.

Orders arrive through chat, marketplaces, and your website, but the customer data never connects. You know your revenue, not who comes back to buy.

The shopping loop in an online store

  1. Discover

    Customers browse collections and categories on your website.

  2. Choose

    Customers compare products and prices.

  3. Check out

    Customers add products to the cart and check out.

  4. Order

    Orders land in the dashboard with their payment status.

  5. Buy again

    Loyalty points and purchase history give customers a reason to return.

  6. Understand

    Cohort retention shows how many customers buy again each month.

Catalog, orders, and repeat purchase

Product catalog with category, price, compare-at price, stock, and status for each product.
Product catalog and stock
Online store order list with order number, customer, total, payment status, and date.
Orders in one place
Online store Growth page with customers, revenue, lifetime value, and a monthly cohort retention table.
Purchase cohort retention

What you can start with

  • Website and product pagesReady to use
  • Catalog, categories, and stockReady to use
  • Cart, checkout, and ordersReady to use
  • Point of saleReady to use
  • Sales, discounts, and vouchersReady to use
  • Loyalty pointsReady to use
  • WhatsApp automationReady to use
  • Developer APIReady to use
  • Online payment and shippingChecked in the demo

Workflows you can use today

Catalog and stock
Manage products, categories, brands, prices, and stock. Import the catalog from a spreadsheet.
Orders and point of sale
Manage online orders and sell in person at the point of sale.
Promotions and vouchers
Create sales, discounts, and vouchers for customers.
Loyalty points
Customers scan a product QR code to collect points, then check their balance.
Points page with total points issued, active customers, and point claims per product.
Loyalty points

How a retail brand can use Konteks

The brand imports its catalog from a spreadsheet and publishes collection pages. Orders and loyalty points are recorded on customer profiles. Each month, the team reads cohort retention to see who bought again.

Common questions

Are online payment and shipping included?

Konteks has a checkout and order flow. Activating online payment and shipping depends on your providers and region, so we check it together in the demo.

Can I import my catalog?

Yes. You can import your product catalog from a spreadsheet, with a preview before saving.

How do loyalty points work?

Each product can carry a QR code. Customers scan it to collect points, then check their balance in the member portal.

Can I use my own frontend?

Yes. Online stores get the Developer API to connect your own frontend to the catalog and orders in Konteks.

See Konteks for your online store.

We prepare a demo around your catalog, orders, and repeat purchases.